Everything networks considering POSEIDON360 usually ask. Don't see your question? Get in touch.
How do SaaS and on-premise differ and which should I choose?
POSEIDON360 runs as SaaS (hosted in the Microsoft Azure cloud) or on-premise, in your own infrastructure. SaaS means a faster start and no servers to maintain; on-premise is chosen by companies that want to keep data in-house. Functionally it's exactly the same platform.
Does the system work without internet?
Yes. The core is event-driven - if connectivity drops, points of sale keep working and once the connection is restored they reconcile data automatically. Sales don't stop.
What devices does POSEIDON360 run on?
On a wide range of Android devices - phones, tablets and payment terminals from various manufacturers. The POS comes in portrait and landscape versions, with or without a built-in printer and in a dual-screen variant with a customer-facing display and NFC contactless payment.
What are SoftPOS and a software fiscal register?
SoftPOS turns an Android device into a payment terminal (contactless payment) and a software fiscal register replaces a physical fiscal device. Together they remove the need for a separate payment terminal and fiscal printer - taking the order, payment and fiscalisation all happen on a single device. In Poland, fiscalisation is handled by XKASA - with daily and monthly reports and e-invoicing (KSeF); in other markets the platform uses local fiscal solutions.
Do I have to replace my current system?
Not necessarily. POSEIDON360 can act as an operational layer on top of existing systems, orchestrating processes in real time - without replacing your current infrastructure. It can also be a full system deployed from scratch.
What about security and data isolation?
The platform is multi-tenant - a single instance serves many locations and thousands of devices, with data isolation for each venue. Access is granted by role, with per-device keys.
Can one platform handle both hospitality and retail?
Yes. POSEIDON360 mirrors your entire network structure - from the group, through brands and formats, down to a single outlet - and lets you run different types of business from one panel, including side by side.
How does multi-location management work?
From a central panel you configure the organisation, the offer, prices, discounts and devices. Changes - prices or menus, for example - propagate across the entire device fleet and data is consolidated centrally, with one-click switching between venues.
Can I start with one venue and scale later?
Yes. You can launch a single venue and add more outlets and stations as you grow. You own the standard Android devices outright and you tailor the subscription to your scale - with no long-term lock-in.
How many languages does the interface support?
The interface is multilingual, so your staff can work in their own language. The specific set of languages is agreed during implementation.
How do I book a demo?
Fill in the short form on the Contact page with the “Book a demo” option selected. We'll show you the platform on your own scenario - hospitality, retail or both - with no commitment.
Have another question?
We'll answer it and show you the platform on your own scenario.
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