In today’s dynamic business environment, effective customer service is a key element of success for companies in the HoReCa (Hotel, Restaurant, Catering) industry. One of the most versatile tools to help provide excellent customer service is sales software available for Android devices.
The use of Android devices in HoReCa along with the right software brings a number of benefits. It is impossible to list all the arguments for such a choice, but at the very least the following advantages should be considered:
- Mobility and flexibility: sales software for Android devices allows you to serve customers anywhere in your food service establishment. Waiters can take orders directly at the table, speeding up the service process and improving the customer experience.
- All-in-one (All-in-one): It is possible to use one device with all necessary functions: sales, payment, billing. On one device, the waiter uses sales software to send orders to the kitchen and the bar. In addition, when the bill is closed, the waiter on the same device can accept payment by card and print a fiscal receipt. One device, means one cost and a faster and better service process. More returning customers and more business.
- Low cost of entry: Compared to traditional POS systems, software for Android devices is often much cheaper. It does not require expensive equipment or specialized infrastructure, making it more accessible to small and medium-sized enterprises. In addition, the technology allows the use of one device instead of many. Thus, using, for example, a Sunmi V3MIX device with POSEIDON360 software and with a fiscal cash register installed as software and SoftPOS, we reduce the number of devices by more than 60%! One device instead of a POS, payment terminal and fiscal printer. Less is more economical and better for the environment.
- Ease of use: Sales apps for Android devices are intuitive and easy to use. Most of us use smartphones on a daily basis. Using POSEIDON360 is no different from using other applications available for smartphones. With knowledge of the Android interface, staff can quickly learn how to use the software, reducing training time and minimizing errors during customer service.
- Wide range of functions: Sales software for Android devices offers a wide range of features, including: order management, inventory control, sales data analysis and more. As a result, businesses can optimize their operations and increase business efficiency. The management panel can be accessed from anywhere in the world via the web and the website.
Using sales software for Android devices, companies in the HoReCa industry can not only improve customer service, but also optimize their business processes and increase operational efficiency. It’s a versatile tool that benefits both staff and customers. One, above all, brings the most benefits to the owner, who makes informed and accurate business decisions by analyzing the available data.
If you want to provide excellent customer service and increase the efficiency of your food service establishment, consider implementing sales software for Android devices. It’s an investment that will pay off in the form of satisfied customers and increased profitability.
